About ITW

Global structures. Decentrally organized.

About Illinois Tool Works (ITW)

Entrepreneurial. Innovative. Everywhere.

ITW

ITW was founded in 1912 with the vision of using people's creativity to grow a company. To this day, ITW's values of integrity, simplicity, trust, respect and shared risk remain the core values for the creative and entrepreneurial culture that drives the Group's growth.

The Group's divisions comprise seven market-leading segments from different industries that focus on the development of customer-oriented and innovative solutions. With a team of 45,000 employees in 56 countries, the Illinois-based group attaches great importance to close customer loyalty and has a successful business model. Revenue amounted to USD 16.1 billion in 2023.

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The ITW business model

The decisive reason for our competitive advantages

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80/20-Front-Back-Prozess

This process focuses on the 20 percent of the core business, which generates 80 percent of sales. The company's success lies in supporting and expanding its relationships with these key customers.

Customer-based innovation

Based on customer insights and guided by market requirements, future-oriented and competitive solutions are driven/developed.

Decentralized entrepreneurial culture

ITW supports the autonomous work and independent decision-making ability of the individual business units and promotes individual implementation in the individual companies in order to maximize relevance and impact for the specific customers and end markets.

The ITW Code of Conduct

ITW has stood for honesty, integrity and fairness since 1912. Supported by the firm commitment of the company management, we conduct our business with a commitment to the highest level of ethical behavior - every day and everywhere in the company.

This commitment is underpinned by strict policies relating to fair, ethical and honest business relationships, sound corporate governance and compliance with applicable law, while respecting human rights at ITW and throughout our supply chain.

ITW's core values of integrity, respect, trust, simplicity and shared risk form the basis of our Code of Conduct. The Code governs the way we do business and describes the expected standard of behavior that applies to all ITW employees, management, companies and subsidiaries around the world.

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Act on Due Diligence in the Supply Chain (LkSG)

The German Supply Chain Due Diligence Act (LkSG) obliges companies in Germany to disclose their due diligence measures to prevent and reduce the risks of human rights violations and environmental damage.
One of the requirements of this law is a documented procedure for submitting complaints about possible violations.

If you believe that someone has breached our Code of Conduct, or if you have a question or concern about possible misconduct, please report it to our confidential helpline by clicking here.

We investigate all reports and take corrective action if necessary. We will treat your identity as confidential as possible. We will not tolerate retaliation against anyone who raises a concern or reports a potential violation in good faith.

Coding made simple

We are the experts in our field.
We always think one step ahead and solve problems before they arise to make it as easy as possible for our customers to reliably mark their products.
With us, every customer reaches a contact person directly who takes care of their concerns, asks the right questions and thus finds the right answer.
So that everything is simple and straightforward for our customers.

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Contact us directly via our contact form or use the contact details below during our business hours.

Tel.: +49 (0)931 25076 0
Fax: +49 (0)931 25076 50

Email: [email protected]

 

Business hours

Monday - Thursday: 8:00 - 17:00
Friday : 8:00 - 14:00

CONTACT

ITW Diagraph GmbH

Friedrich-Bergius-Ring 30

97076 Würzburg

DISTRIBUTION

Tel. +49 931 25076 0

Fax +49 931 25076 50

[email protected]

TECHNICAL SUPPORT

Tel. +49 931 25076 911

[email protected]

BUSINESS HOURS

Monday till Thursday

08:00 - 17:00

Friday

08:00 - 14:00

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