Support hotline

Do you have a problem?
We have real people to help you.
You don't have to struggle through telephone menus and waiting loops.
And with "TEAMVIEWER" we can help as if we were on site with you.
Promise!

Our support team will help you

Competent answers to your questions

The staff on the support hotline will help you with all your questions about printing systems or software.

Here you can reach specialists for all technologies who can provide you with competent and quick information.

And via TeamViewer we can also look over your shoulder as if we were on site with you.

As if we were on site with you - with Teamviewer

Now, not later. Here, not there. Problem? Solved!

With TeamViewer, our support team can establish a connection to your PC or server via the Internet within a few seconds and control this computer remotely.

You do not need to install any software. You simply run a small program and you're ready to go.

TeamViewer is a comprehensive remote access, remote control and remote maintenance solution that works with almost all desktop and mobile platforms, including Windows, MacOS, Android and iOS.

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Support hotline

What our customers say

herbthäuser logo

The service staff can be reached quickly and are on hand with help and advice, because we can't afford any downtime in the filling line.

Markus Lutz, Technical Manager, Herbsthäuser Brewery, Bad Mergentheim

nextpharma logo

We are extremely satisfied with the service and support provided by Diagraph.

The service technicians are competent and reliable, and communication with the service management goes smoothly!

Georges Yaacoub, Production Engineer, NextPharma Göttingen

analyticon logo

Thank you very much for your support.

They are always very helpful and always find a solution.

Thank you very much.

Elke Schulz, Purchasing Manager, Analyticon Biotechnologies AG, Lichtenfels

FAQ

Do you have further questions? You can find more details here.

When is the Diagraph support hotline available?

The Diagraph support hotline is available during business hours. You can reach our experts on 0931 25076 911. In addition, the use of TeamViewer enables remote access so that we can also provide rapid assistance outside of hotline hours.

For which printing systems and software problems does the support hotline help?

Is remote maintenance offered via the support hotline?

How do I contact the Diagraph support hotline in the event of a fault?

Do I have to wait a long time in a telephone queue?

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