Planned maintenance visits reduce downtime

Planned maintenance visits

Maintenance for your printing systems

Your printing systems should be maintained regularly.
This increases their service life and prevents downtimes.

Our service technicians maintain your devices in consultation with you on-site or at our factory - in special cases even on weekends! If necessary, we will also send you a loan device following maintenance.

To do this, please contact us and arrange an appointment that is most convenient for you. We will gladly remind you of upcoming maintenance dates. We also offer service packages at a fixed price.

That' s how easy it is to arrange for expert maintenance

1. You arrange a maintenance date with us.
2. Our service technician will check your devices when it is most convenient for you.
3. You can continue labeling fault-free.

Send a maintenance request to [email protected] or call us at +49 931 25076 911.

Avoid extended production downtimes and failures. With expertly maintained devices, your production can run at maximum capacity.

What our customers say


The thermal transfer printer you repaired is up and running again and handles all print jobs to our complete satisfaction.

Thank you so much for your amazing support!

Friedrich Klokkers, Head of Operating Technology, Gebr. Brill Substrate GmbH & Co. KG, Georgsdorf

octapharma logo

I would like to take this opportunity to thank you for the excellent performance of your service department.

Despite the very late order by us, the printer was repaired so quickly that it was back with us by 08:30.

Many thanks to all your employees!

Thomas Braun, Head of Toolsetters, Octapharma, Dessau-Roßlau


I can rely completely on the service by Allen Coding.

If there's a problem, they provide assistance immediately by phone or send a technician. That's what I call dedication!

Vitalij Galvas, Head of Product Labeling, Tillman's Convenience GmbH, Rheda-Wiedenbrück


ITW Diagraph GmbH

Friedrich-Bergius-Ring 30

97076 Würzburg


Tel. +49 931 25076 0

Fax +49 931 25076 50

[email protected]


Tel. +49 931 25076 911

[email protected]

Office hours

Monday to Thursday

08:00 - 17:00


08:00 - 14:00

Scroll to Top