Rental equipment

The rental devices are temporary replacement printing systems that Diagraph provides at short notice if your own system breaks down. This allows you to safeguard production until your device is repaired or restored - even with express delivery.

Applying for a loaner at Diagraph is a step-by-step process:

• Contact by phone (0931 25076 911) or e-mail to support@diagraph.de
• Specification of the affected device and the fault
• Selection of a suitable rental device by Diagraph
• Shipment of the rental device, also by express delivery on request
• Use of the loaner device in your production until your device is repaired
• Return of the loaned device after completion of the repair

At Diagraph, "all common printing systems" are available on loan at short notice. This means that thermal transfer, inkjet and labeling systems, among others, can be rented as replacement devices.

The cost of a rental device depends on the type of device, the rental period and the agreed service conditions. The rental devices are billed monthly. Your personal contact will provide you with a transparent quote in advance so that you can calculate the exact costs.

To request a loaner device, please contact Diagraph Support directly. You can reach us by telephone on 0931 25076 911 or by e-mail at support@diagraph.de. Our service team will work with you to check which loaner device is suitable for your system, organize shipping - by express if required - and accompany you through to smooth commissioning.